Your Privacy is of utmost importance to us and protection of your Personal Data is a key commitment for us.
We are also governed by the provisions of applicable law in India including the Information Technology Act 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 to maintain the privacy of your Personal Data.
Note:
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
By visiting www.siddhimantra.com ("Website") you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.
By mere use of the Website, you expressly consent to our use and disclosure of personal information provided by you in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
1.1. Personal details (e.g. name, contact details including, residential address, date of birth, documents such as identity card / passport details / Aadhaar details / PAN / Voter ID / driving license, and/or education details) provided by you to us to avail various products/services from us.
1.2. Your details including transaction history, balances, and payment details, for effecting transfer of monies through various payment channels provided by us.
1.3. Financial details (e.g. income, expenses, and/or credit history) needed as part of request for some of our products/services;
1.4. Images of documents/ photos required to avail any of our products/services.
1.5. Voice recordings of our conversations with our customer care agent with you to address your queries/grievances;
1.6. Employment details (e.g. occupation, positions held, employment history, salary and/or benefits) as part of our record retention for credit/various product evaluations or required under applicable law including Prevention of Money Laundering (Maintenance of Records) Rules, 2005
1.7. Specimen signature(s) for processing of your instructions received by us through our various payment and delivery channels.
1.8. Opinions provided by you to us by way of feedback or responses to surveys.
2.1. only for enabling the provision of the products/services availed by you, strictly on a need to know basis and subject to applicable laws;
2.2. it is directed or required by legal/regulatory / statutory / governmental authorities under applicable laws/regulations though a legally obligated request;
2.3. it is required by financial institutions to verify, mitigate or prevent fraud or to manage risk or recover funds in accordance with applicable laws/regulations.
3.1. to facilitate the transactions or report on these transactions;
3.2. to undertake research and analytics for offering or improving our products/services and their security and service quality;
3.3. to check and process your applications submitted to us for products/services and/or instructions or requests received from you in respect of these products/services;
3.4. to share with you, updates on changes to the products/services and their terms and conditions;
3.5. to take up or investigate any complaints/claims/disputes;
3.6. to respond to your queries or feedback submitted by you;
3.7. to verify your identity for us to provide products/services to you;
3.8. to carry credit checks, screenings or due diligence checks as lawfully required by us;
3.9. to monitor and review products/services from time to time;
3.10. to undertake financial/regulatory/management reporting, and create and maintain various risk management models;
3.11. for conducting audits and for record keeping purposes;
3.12. for selective offers and promotions.
5.1. You may delete your account at any point of time by making such choice on this Website. With this we will no longer provide your data for external processing as mentioned above. However, we retain your Personal Data as long as the purpose for its usage exists, after which the same is disposed of by us except for any record retention required as per applicable law.
5.2. The provisions of various laws require your transaction logs to be stored for longer periods post the deletion of an account. Further, in the event of the pendency of any legal/regulatory proceeding or receipt of any legal and/or regulatory direction to that effect, we may be required by the law of the land to retain your Personal Data for longer periods.
6.1. Please note that a cookie is a small piece of information stored by a web server on a web browser so it can be later read back from that browser.
6.2. We may use cookie and tracking technology depending on the features offered.
6.3. No Personal Data will be collected via cookies and other tracking technology; however, if you previously provided Personal Data, cookies may be tied to such information.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
This Privacy Policy shall apply uniformly to this Website. In this policy, the words we, ours and/or us refer to SMP ASTRO TECHNOLOGY and you and/or your refer to our customers.
Cookies policy
3. No Personal Data will be collected via cookies and other tracking technology; however, if you previously provided Personal Data, cookies may be tied to such information.